News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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New Audio Available for Media Use: Human Trafficking and America’s Borders

New Audio Available for Media Use: Human Trafficking and America’s Borders

Audio Clip, March 1, 2023

BALTIMORE, MD, March 1, 2023 – New audio is available for media use featuring Renata Konrad. She’s an associate professor of business at the Business School of Worcester Polytechnic Institute. Konrad continues our series on trafficking. She focuses on human trafficking and America’s borders. This content is provided by INFORMS, the largest association for the decision and data sciences. What follows are four questions and responses. These responses were provided on February 27, 2023.

Amazon develops algorithm to improve collaboration between robots and humans

Amazon develops algorithm to improve collaboration between robots and humans

Tech Street Now, February 27, 2023

Amazon has identified a financially beneficial way for robots and humans to coexist, and it's saving the online enterprise half a billion dollars per year. Using robots to bring shelves of inventory to associates to pick customer orders cuts down the distance traveled by robots and decreases the company's storage footprint.

ChatGPT, Cheating, and the Future of Education

ChatGPT, Cheating, and the Future of Education

The Harvard Crimson, February 26, 2023

Professors are grappling with whether to ban ChatGPT or let students use it. But beyond this semester, larger questions loom. Will AI simply become another tool in every cheater’s arsenal, or will it radically change what it means to learn?

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