Live chat tools help boost sales for e-vendors, study finds
According to new research published in the INFORMS journal Information Systems Research, live chat tools can help boost sales and increase profits.
BALTIMORE, MD, November 12, 2024 – New research in the INFORMS journal Manufacturing & Service Operations Management is guiding the development of more inclusive and efficient electricity markets. The work demonstrates how aggregating small-scale, distributed energy resources (DERs) like solar panels can effectively balance the power of large utility companies.
In December, the US Congressional-Executive Commission on China issued its annual report, accusing Hong Kong of eroding freedoms and aiding Russia in its war against Ukraine. These allegations sparked speculation about potential United States sanctions, including disconnecting Hong Kong from the SWIFT worldwide banking system, which could trigger a depegging of the Hong Kong dollar (HKD) from the US dollar (USD). However, such extreme measures are unlikely, as they would require support from the European Union and other allies and could destabilize the global financial system. In fact, depegging the HKD from the USD would more likely be triggered by a significant dwindling of reserves in Hong Kong rather than a drastic US policy shift.
The final week of the NFL regular season has a handful of teams jockeying for playoff position. Just one upset loss can move a team from hosting a first-round game to an early offseason.
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According to new research published in the INFORMS journal Information Systems Research, live chat tools can help boost sales and increase profits.
INFORMS, the leading international association for professionals in operations research and analytics, has selected six finalists for the 49th annual Franz Edelman Award for Achievement in Advanced Analytics, Operations Research and Management Science, the world’s most prestigious award for achievement in the practice of analytics and operations research (O.R.).
CATONSVILLE, MD, January 8, 2020 – Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don’t have the advantage of face-to-face communication that brick-and-mortar stores do. New research in the INFORMS journal Information Systems Research says these live chats can actually increase sales and boost profits.
The popularity of bike-share systems has grown in popularity thanks to the younger, more environmentally conscious generation. While they have garnered considerable attention in cities from Paris to Washington, D.C., their promise of urban transformation is far from being fully realized.
In his President’s Desk column in the February issue of OR/MS Today, INFORMS President Ramayya Krishnan shares examples of how O.R. and analytics are addressing some of society’s biggest problems, and the importance of collaboration and active engagement with government and industry, other INFORMS members, and the public to ensure O.R. and analytics continue to grow in vibrancy and relevance.
OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.
Access OR/MS Today MagazineAnalytics magazine showcases articles and research reports based on big data, AI, machine learning, data analytics and other new-age technologies.
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